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Product Updates

Product Update: Introducing Secure Login and Multiple Users for Seller Dashboard

Written by
Lindsey Hood
November 12, 2019

We’re excited to announce a new product feature for our Seller Dashboard – secure login and multiple users. New users of our Seller Dashboard will now be prompted to create an account with the ability to log in and out of their dashboard with a username and password. In addition to the new login feature, users will also be able to invite other sellers to view their dashboard.

Seller Dashboard Secure Sign Up and Login

How to Create an Account as a New User

Once you have completed a Home Estimate or have been onboarded as a Jovio client, you’ll receive an email prompting you to sign up for your Jovio Seller Dashboard. If you already have a Seller Dashboard, please see the below instructions on How to Create an Account as an Existing User.

You’ll be redirected to a page where you’ll need to:

  1. Enter your full name and email
  2. Create a password (passwords must be at least 8 characters)

NOTE: If you’ve already created an account, you can select Log In.

screenshot of a form to sign up for a Jovio Seller Dashboard
  1. Next, you’ll be asked to verify your address. Enter your property address and click Verify Home Address.
screenshot of form to verify home address
  1. After you’ve verified your address, you’ll be granted access to your personalized Seller Dashboard where you can get a free home valuation, calculate your net proceeds, and sign a Letter of Intent to become a Jovio client.
screenshot of seller dashboard after a user has signed up

How to Create an Account as an Existing User

If you already have access to your Seller Dashboard but have not yet created an account to login, you will receive an email prompting you to create an account. 

  1. Navigate to your Seller Dashboard
  2. Go to your Tasks tab within your dashboard
  3. Under your tasks, find the “Create Account” task and click Sign Up
  1. You'll be redirected to a sign up page
  2. Enter your full name and email address

NOTE: Please be sure to sign up with the same email address where you received this email.

  1. Create a password (passwords must be at least 8 characters)
  2. Check the accept terms and conditions box and click Sign Up
  1. Once you click sign up, you’ll be redirected back to your Seller Dashboard. You will now be able to login to your dashboard using your username and password.

How to Login to Your Account

Once you’ve created an account, you’ll have the ability to login to your Seller Dashboard using your email address and password. To sign in to your account:

  1. Navigate to the Seller Dashboard Login page here
  2. Enter your email address and password

NOTE: If you forgot your password, click Forgot Password? to reset your password.

screenshot of a form to login for a Jovio Seller Dashboard
  1. Click Log In

Seller Dashboard Multiple Users

How To Invite Another User to Your Dashboard

To invite another user to your dashboard, log in to your dashboard and follow these steps:

  1. Navigate to your settings in the top-right corner of your dashboard
  2. Click the Sellers tab
screenshot of form to add other sellers to your seller dashboard
  1. Enter the full name and email address of the seller you would like to invite to your dashboard

NOTE: If the seller you are inviting already has access to a dashboard, you will need to invite them using a different email address. An email address can only be associated with one property dashboard.

  1. Click Invite
  2. Until the user has accepted the invitation, you will see a “Pending Invite” status next to their name
  3. If you’d like to remove a user, simply click Remove located to the right of the user’s name
About the Author
Lindsey Hood

Lindsey is Jovio’s marketing guru. After studying Economics and Finance at the University of Delaware, she found her true passion in marketing. When she’s not writing about real estate, she enjoys catching up on the latest Netflix series, exploring Austin, and traveling with her husband.

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